FAQ
You'll Find Your Answers Here
Does the app suit all diabetics?+
Are the sessions only online?+
Can I choose my specialist?+
How many sessions are available each month?+
What is the duration of each session?+
What are the available payment methods for subscriptions?+
Can I customize the sessions according to my needs?+
Does the app provide tips for analyzing and understanding Continuous Glucose Monitor (CGM) readings?+
Can I change the booked session?+
What does the Ithnain app offer for diabetics?+
Does the app offer customized programs for children with diabetes in collaboration with parents?+
Is the app suitable for patients with other chronic health conditions alongside diabetes?+
How does the app help patients manage sudden high or low blood sugar episodes?+
Does the app provide notifications and reminders for appointments?+
Can I record daily notes in the app?+
Do specialists provide education on carb counting?+
Does the app support vegetarian diets or special diets?+
Does the app provide tips for managing meals during intermittent fasting or special occasions like Ramadan?+
Does the app provide personalized physical activity tips?+
How does the app help patients manage blood sugar during intense exercise?+
Does the app provide tips on adjusting insulin rates during physical activity?+
Is the app suitable for new patients who have just started using an insulin pump?+
Can the specialist help me adjust the settings of my insulin pump?+
Does the app help prevent injection site infections for the insulin pump?+
Is the app available in languages other than Arabic?+
Can I cancel my subscription at any time?+
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